Jason Dale, MPA, M.Phil, ABD (PhD Candidate 2027) brings 25 years of real California field experience into every class. He spent his career in the toughest armed assignments, Sex Crimes, Domestic Violence, and the Anaheim PD TARGET Gang Unit. So the scenarios, case law, and tactics he teaches are grounded in reality, not theory.
Agencies choose Jason because his courses solve actual problems. Every training is built around liability reduction, officer safety, trauma management, decision-making, and clean documentation. Departments consistently report better performance, fewer complaints, and more confident staff after their sessions.
Jason is STC-certified and trusted statewide. He has trained officers in 15 counties across California, delivering content that meets STC and BSCC standards while staying practical, modern, and immediately usable.
His energy, clarity, and experience make the difference. Jason teaches the way officers learn best: direct, relatable, scenario-based, and grounded in what actually happens on the street, in the field, in homes, and in court.
If you want training that elevates performance, strengthens judgment, and protects staff and departments, Jason delivers it.
Choose in-person or online training that fits your schedule, ensuring accessible, practical education anytime, anywhere.
Learn from seasoned professionals who provide real-world insights, mentorship, and actionable strategies for immediate application.
Cert # 06459817 Officers practice structured, calm, and clear verbal interventions to set limits and address non-compliance before problems escalate. The course teaches language, tone, body positioning, and follow-through that preserve safety, respect, and authority without unnecessary force.
Cert # 07778298 This training is designed to strengthen critical incident response, report-writing quality, documentation consistency, and legal defensibility for probation and correctional staff. The course focuses on officer-level response decisions, scene safety, evidence preservation, public safety statement boundaries, medical aid documentation, chronological writing, behavior-based language, and final report preparation.
Participants will practice documenting what occurred, what they personally observed and perceived, what they knew at the time, what decisions they made, what actions they took, why those actions were reasonable, whether they were within policy, and why immediate action was necessary under the circumstances.
Why Officers Need This Training
Probation and correctional officers are often required to make fast decisions during high-risk, rapidly evolving incidents where safety, accountability, and legal scrutiny intersect. This training gives officers practical tools to respond appropriately, document accurately, and clearly explain what they saw, knew, perceived, decided, and did at the time of the incident.Strong critical incident documentation protects staff, supports agency transparency, preserves evidence, strengthens report credibility, and helps demonstrate that officer actions were reasonable, necessary, and within policy.
Cert # 07943886 Critical Incident Report Writing for Supervisors is an 8-hour instructor-led course designed for supervisors and public safety leaders responsible for reviewing, coaching, and strengthening critical incident reports. The course briefly addresses immediate response considerations, including scene safety, evidence preservation, notifications, and public safety statement boundaries, before focusing on final report preparation and supervisory review.
Participants will learn how to evaluate reports for factual accuracy, chronological clarity, behavior-based language, policy connection, reasonableness, imminence, California POBR considerations, and overall legal defensibility. The training emphasizes how supervisors can help ensure reports clearly explain what occurred, what staff knew and perceived at the time, what decisions were made, why actions were reasonable, and how documentation supports accountability, consistency, and agency protection.
Why Supervisors Need This Training
Supervisors play a critical role in ensuring that critical incident reports are accurate, complete, consistent, and defensible before they move forward through the agency review process. In high-liability incidents, weak documentation, unclear articulation, missing facts, or inconsistent report language can create unnecessary risk for staff, supervisors, and the agency.
This training gives supervisors practical tools to identify documentation gaps, coach officers on report quality, connect actions to policy and legal standards, and ensure reports clearly explain what occurred, why decisions were made, and why actions were reasonable under the circumstances. Strong supervisory review improves report credibility, strengthens accountability, supports transparency, and helps protect both staff and the organization.
The Officer is the Key – Foundations of Behavior Change (MI + EBP)
Real behavior change happens through effective officer interactions, not just rules or sanctions. Learn how conversations influence motivation, reduce resistance, and improve compliance. Apply practical MI-based communication techniques, structured contact strategies, and real-time decision skills to strengthen client commitment and outcomes.
Cert # 00432587 This 8-hour, instructor-led course equips correctional officers and field supervision staff with a practical framework for influencing behavior while maintaining authority, safety, and accountability. Participants learn how behavior change actually occurs in justice settings, why some traditional supervision tactics increase resistance, and how officer communication, structure, and consistency directly shape compliance, engagement, and outcomes. The training emphasizes a clear contact structure that can be applied during intake, violations, relapse, noncompliance, and high-emotion encounters.Motivational Interviewing is taught as an operational supervision tool—not therapy—to reduce defensiveness, prevent power struggles, and elicit clear client commitments. Through realistic scenarios, role-plays, and applied skill practice, staff learn techniques that increase cooperation without weakening enforcement authority. Officers leave with concrete communication tools, scripts, and documentation strategies that support follow-through, professional rapport, and defensible decision-making in both custody and community supervision environments.
• 8-hour, instructor-led training for custody and field staff• Teaches how behavior change and compliance actually develop• Provides a structured contact model for high-impact supervision moments• Uses MI as an operational tool to reduce resistance and escalation• Strengthens authority while improving cooperation and engagement• Scenario-based practice with field-ready communication tools• Improves documentation and defensibility of supervision actions
Cert # 04012059 Dialectical Behavior Therapy (DBT) Skills for Effective Supervision provides probation officers, correctional officers, supervisors, and managers with practical, evidence-informed tools to improve communication, reduce conflict, strengthen accountability, and support behavior change among justice-involved individuals. Participants learn how to apply the four core DBT skill domains, such as Mindfulness, Distress Tolerance, Emotion Regulation, and Interpersonal Effectiveness, to supervision contacts, crisis situations, field contacts, institutional interactions, and behavior-change conversations. Through scenario-based learning, case studies, role-play exercises, and structured group activities, officers develop practical skills that improve officer safety, reduce escalation, increase compliance, and strengthen professional interactions.
Why Officers Need This Course
Probation and correctional officers routinely supervise individuals struggling with trauma, substance abuse, mental illness, impulsivity, emotional dysregulation, antisocial thinking patterns, and poor coping skills. These factors often contribute to resistance, manipulation, noncompliance, institutional misconduct, and supervision challenges. DBT provides officers with practical tools to recognize emotional escalation, respond effectively to difficult behavior, reinforce accountability, improve communication, and support positive behavior change while maintaining officer authority and public safety. The course complements Evidence-Based Practices (EBP), Risk-Need-Responsivity (RNR) principles, and Motivational Interviewing (MI), giving officers another effective tool to improve supervision outcomes, documentation, officer safety, and public safety.
Cert # 08782400 Officers learn how trauma shapes brain development, behavior, and compliance. Using a trauma-informed lens, participants practice adjusting expectations, responses, and interventions to reduce re-traumatization, support safety, and still maintain accountability.
Cert # 03185712 This course turns the trauma-informed lens back toward staff. Officers examine the impact of chronic exposure to others’ trauma, learn tools for processing and peer support, and develop personal and organizational strategies to reduce burnout, cynicism, and turnover.
Cert # 05178723 Officers learn how crime impacts victims across various domains, including emotional, physical, financial, and relational. The course emphasizes best practices for communication, referral, documentation, and collaboration with victim services, aiming to enhance victim safety, voice, and long-term survivorship.
The emphasis is on matching response to functional capacity and risk, not defaulting to one style of intervention.
Distinguishing Mental Illness, Substance Effects, Personality-Driven Conduct, and Imminent Threat Under Field and Custody ConditionsFrontline personnel increasingly encounter individuals whose behavior is driven by overlapping mental illness, stimulant psychosis, opioid effects, trauma, extreme stress, or personality pathology. These presentations can appear similar on the surface but require fundamentally different tactical responses.Misidentifying the behavioral driver can lead to inappropriate force, missed medical emergencies, preventable assaults, or catastrophic incidents.This advanced operational course trains officers to rapidly determine what is happening, how dangerous it is, and the appropriate response strategy, before the situation deteriorates.Unlike communication-focused training, this program centers on threat recognition, behavioral interpretation, and decision-making under uncertainty.Participants learn a structured framework to evaluate:
Why Agencies Book This Course
Most critical incidents are preceded by behavioral warning signs that were present but not correctly interpreted. This course equips staff to recognize those signals and act decisively before conditions deteriorate.It is designed for agencies that want personnel capable of managing complex human behavior without sacrificing authority, safety, or accountability
Cert # 07894112 Officers examine the risk factors, offense cycles, and treatment considerations unique to juvenile and adult sex offenders. The course emphasizes containment-model principles, collaboration with treatment providers, polygraph and digital monitoring issues, and victim-centered supervision strategies.
Cert # 04707838 Leadership is not about rank; it is about influence, credibility, communication, and the daily behaviors that shape workplace culture. This course helps officers, supervisors, lead staff, managers, and aspiring leaders understand how they can lead effectively from any position in the organization. Participants learn how to build trust, communicate expectations, model professionalism, strengthen accountability, reduce negativity, and turn passive compliance into active engagement.
Why officers need this courseOfficers need this course because every probation professional has influence, whether they supervise staff or not. The way officers communicate with peers, supervisors, clients, families, court partners, and community stakeholders directly affects morale, safety, accountability, and outcomes. When staff understand how to lead with credibility rather than title, they are better prepared to support the mission, solve problems professionally, improve team culture, and drive positive change within the department.
Cert # 07634164 Is an 8-hour leadership course for public-safety supervisors focused on rebuilding trust, clarity, and communication under stress. Grounded in Extreme Ownership principles, participants learn to identify toxic culture patterns, replace blame with ownership, and build psychologically safe communication norms that hold up during staffing shortages, overtime, and crises. Through facilitated discussion, case analysis, and practical exercises, leaders practice ego-check resets, SBAR-based directive writing, stronger up-and-down feedback loops, and reflective listening across divisions. The course closes with an actionable culture-shift plan including daily communication rituals, ownership pledges, and 90-day accountability commitments.
Cert # 07978634 Promotional Readiness & Oral Board Preparation for Probation Leaders (8 Hours | ILT)
Promotional panels reward candidates who can think, communicate, and lead under pressure, not those who memorize scripts. This course prepares probation professionals to perform at a supervisory level during oral boards and assessment exercises.
Training is scenario-driven and built to mirror real promotional processes. Participants complete mock oral boards, leadership decision scenarios, and group problem-solving, aligned with the competencies panels’ scores: judgment, policy application, command presence, ethics, and composure. Candidates are video-recorded and receive structured feedback to quickly improve clarity, delivery, and leadership presence.
Departments benefit from candidates who can articulate defensible decisions, communicate professionally, and demonstrate readiness for supervisory responsibility—skills that transfer directly to supervision, critical incident decision-making, and risk management.
Course methodology includes:
Mock oral boards with structured scoring
Scenario-based leadership exercises
Group problem-solving tasks
Time-pressured decision scenarios
Video-recorded responses with playback review
Immediate coaching and peer feedback
Cert # 07180343 This course is inspired by Extreme Ownership by Jocko Willink and Leif Babin, co-founders of Echelon Front and authors of the widely recognized leadership framework built around accountability, mission focus, communication, teamwork, humility, and disciplined execution. In Extreme Ownership, Willink and Babin teach leaders how to take responsibility for outcomes, build belief in the mission, check the ego, lead up and down the chain of command, and empower teams through decentralized command.
Jason Dale, owner and lead instructor of NexGen Training Solutions, attended the three-day Echelon Front Leadership Academy in San Diego in July 2026 to learn these leadership concepts firsthand from Jocko Willink, Leif Babin, and the Echelon Front leadership team. This course brings those leadership principles into the probation environment by connecting the lessons of military and organizational leadership, along with field-tested decision-making, to the real-world challenges faced by probation professionals.
Participants will examine how ownership-based leadership applies to probation work, where officers, supervisors, managers, and executives must take responsibility for communication, expectations, documentation, officer safety, public safety, staff development, unit culture, mission alignment, and client outcomes.
Why Officers Need the Course
Probation officers, Corrections Officers, and Mangers need this course because ownership-based leadership is not limited to supervisors or formal rank. Every officer influences safety, communication, documentation, team culture, client accountability, and public trust through daily decisions and professional behavior. This course helps officers take responsibility before assigning blame, communicate with clarity, build belief in the mission, check ego under pressure, lead up and down the chain of command, and make sound decisions within policy and mission intent.
Cert # 05982710 This course is inspired by The Dichotomy of Leadership by Jocko Willink and Leif Babin, co-founders of Echelon Front and authors of the widely recognized leadership framework built around balance, judgment, adaptability, accountability, and professional discretion. In The Dichotomy of Leadership, Willink and Babin teach leaders how to recognize when to lead and when to follow, when to push forward and when to pull back, and when to take ownership while still empowering others.
Jason Dale, owner and lead instructor of NexGen Training Solutions, attended the three-day Echelon Front Leadership Academy in San Diego in July 2026 to learn these leadership concepts firsthand from Jocko Willink, Leif Babin, and the Echelon Front leadership team. This course brings those leadership principles into the probation environment by connecting the lessons of military and organizational leadership, along with field-tested decision-making, to the real-world challenges faced by probation professionals.
Participants will examine how the dichotomy of leadership applies to probation work, where officers, supervisors, managers, and executives must constantly balance enforcement, rehabilitation, public safety, officer safety, court expectations, liability, staff development, and client behavior change.
Why Officers Need This Course
Probation Officers, Corrections Officers, and Managers need this course because effective leadership is not limited to rank, title, or formal supervision. Every officer influences safety, communication, accountability, documentation, team culture, client behavior, and public trust through daily decisions and professional judgment. This course helps officers recognize when to lead and when to follow, when to be firm and when to show humility, when to act and when to pause, and how to balance enforcement, rehabilitation, officer safety, public safety, and professional discretion. By strengthening balanced leadership skills, officers are better prepared to make sound decisions under pressure, communicate with credibility, support accountability, reduce conflict, and lead effectively from any position within the department.
Cert # 07392187 This course tackles the hard discussions about misconduct, loyalty, and truth. Officers examine real cases of corruption and cover-ups, learn their legal and ethical obligations, and explore pathways for safety, professional reporting when policy or law is being violated.
Cert # 05144053 This course helps officers raise their “baseline” of physical, mental, and emotional functioning. Through practical tools, including sleep, stress management, setting boundaries, planning, and adopting small daily habits, participants build sustainable routines that support performance on duty and quality of life off duty.
This course provides practical tools to help officers manage operational stress, maintain composure under pressure, and sustain performance in demanding environments. Community corrections personnel face chronic exposure to conflict, uncertainty, administrative pressure, and public scrutiny, all of which can accumulate into fatigue, irritability, sleep disruption, and reduced decision quality.Rather than offering abstract stress-management concepts, this training focuses on actionable skills officers can apply immediately. Participants learn how stress affects thinking and behavior, how to regulate physiological arousal, how to set realistic goals in high-demand jobs, and how to prevent stress from spilling into home life.The course emphasizes small, sustainable practices that stabilize mood, improve focus, and preserve professionalism even on difficult days.
Cert # 0604016 This course provides probation and corrections professionals with practical PREA training focused on professional boundaries, mandatory
reporting, staff accountability, and liability reduction. Participants learn to recognize warning signs of sexual abuse, sexual harassment, grooming, retaliation, and staff misconduct while applying proper response, documentation, and reporting practices to support safer
custody and community supervision environments.
( 4- Hour and 8- Hour)
Cert # 07530462 It is a hands-on course that helps juvenile facility staff turn California detention standards into real-time decision tools. Participants learn how Title 15, Title 24, and key requirements under Articles 6 (programs/services) and 7 (discipline) apply to everyday floor practice, especially regarding non-negotiable youth rights such as hygiene, clothing, phone/visits, education, and medical/mental health access. The course clarifies what staff can and cannot do, highlights common liability triggers (e.g., punitive deprivation, humiliation, excessive room time, group punishment), and builds compliant responses that maintain safety and structure. Officers leave with practical guidance on decision-making, defensible documentation, and preventing violations before they occur, reducing grievances, BSCC findings, and lawsuit exposure while protecting youth and staff.
Cert # 08588411 The emphasis is on matching response to functional capacity and risk, not defaulting to one style of intervention.
Distinguishing Mental Illness, Substance Effects, Personality-Driven Conduct, and Imminent Threat Under Field and Custody ConditionsFrontline personnel increasingly encounter individuals whose behavior is driven by overlapping mental illness, stimulant psychosis, opioid effects, trauma, extreme stress, or personality pathology. These presentations can appear similar on the surface but require fundamentally different tactical responses.Misidentifying the behavioral driver can lead to inappropriate force, missed medical emergencies, preventable assaults, or catastrophic incidents.This advanced operational course trains officers to rapidly determine what is happening, how dangerous it is, and the appropriate response strategy, before the situation deteriorates.Unlike communication-focused training, this program centers on threat recognition, behavioral interpretation, and decision-making under uncertainty.Participants learn a structured framework to evaluate:
Why Agencies Book This Course
Most critical incidents are preceded by behavioral warning signs that were present but not correctly interpreted. This course equips staff to recognize those signals and act decisively before conditions deteriorate.It is designed for agencies that want personnel capable of managing complex human behavior without sacrificing authority, safety, or accountability
Cert # 00432587 This 8-hour, instructor-led course equips correctional officers and field supervision staff with a practical framework for influencing behavior while maintaining authority, safety, and accountability. Participants learn how behavior change actually occurs in justice settings, why some traditional supervision tactics increase resistance, and how officer communication, structure, and consistency directly shape compliance, engagement, and outcomes. The training emphasizes a clear contact structure that can be applied during intake, violations, relapse, noncompliance, and high-emotion encounters.Motivational Interviewing is taught as an operational supervision tool—not therapy—to reduce defensiveness, prevent power struggles, and elicit clear client commitments. Through realistic scenarios, role-plays, and applied skill practice, staff learn techniques that increase cooperation without weakening enforcement authority. Officers leave with concrete communication tools, scripts, and documentation strategies that support follow-through, professional rapport, and defensible decision-making in both custody and community supervision environments.
• 8-hour, instructor-led training for custody and field staff• Teaches how behavior change and compliance actually develop• Provides a structured contact model for high-impact supervision moments• Uses MI as an operational tool to reduce resistance and escalation• Strengthens authority while improving cooperation and engagement• Scenario-based practice with field-ready communication tools• Improves documentation and defensibility of supervision actions
Cert # 09937889 Public safety professionals regularly operate in emotionally charged environments where stress, resistance, trauma, and confrontation are common. How officers manage those interactions directly affects officer safety, use-of-force risk, staff complaints, and overall operational stability.Emotional Intelligence for Effective Interactions in Custody & Community Settings is an 8-hour, instructor-led training designed to help probation officers, correctional staff, and supervisors maintain professionalism, authority, and sound decision-making during difficult encounters. Rather than treating emotional intelligence as a soft skill, this course frames it as a practical operational tool that improves communication, reduces avoidable escalation, and strengthens command presence.Participants learn how emotional responses influence judgment, communication, and behavioral interpretation in high-stress situations. Officers develop practical strategies to recognize personal stress triggers, regulate reactions under pressure, and communicate in ways that reduce resistance while maintaining authority. The training also addresses behavioral interpretation, cultural awareness, and the role emotional intelligence plays in team coordination and leadership.Through realistic scenarios, applied discussion, and practical skill exercises, staff gain tools that improve compliance, strengthen teamwork, and produce clearer, more defensible interactions in both custody and field supervision environments.Departments that implement this training report improved communication, fewer avoidable confrontations, stronger staff cohesion, and more consistent professional conduct during high-stress incidents.Key Benefits for Departments
• Improves officer safety by reducing emotionally driven escalation• Strengthens command presence and professionalism during difficult encounters• Teaches officers how to recognize personal triggers and stress responses• Improves decision-making under pressure during emotionally charged incidents• Increases cooperation and voluntary compliance without weakening authority• Improves behavioral interpretation when dealing with trauma, mental health, or resistance• Strengthens team communication and supervisory leadership during critical incidents• Reduces avoidable complaints, grievances, and conflict• Improves documentation defensibility by clarifying actions and rationale• Supports a professional culture of accountability, composure, and communication
Cert # 03460702 Adolescents in custody present unique supervision challenges influenced by brain development, trauma exposure, impulsivity, and peer pressure. Staff must manage these dynamics while maintaining safety, authority, and rehabilitative goals.This 8-hour STC-aligned course provides probation and correctional professionals with a practical understanding of adolescent behavior in custody environments. Participants examine how adolescent brain development affects decision-making, emotional regulation, and responses to authority.Through scenario-based instruction and applied discussion, participants learn practical strategies for managing disruptive behavior, recognizing escalation indicators, communicating effectively with youth, and maintaining order in custody settings.This course focuses on real-world supervision techniques that improve safety, reduce escalation, and strengthen professional decision-making when working with justice-involved youth.
Key Training Topics• Adolescent brain development and decision-making
• Trauma exposure and emotional dysregulation in justice-involved youth• Peer hierarchy and group dynamics in custody units• Communication strategies that improve cooperation and compliance• Behavioral escalation patterns and early warning indicators• Practical de-escalation strategies for juvenile populations
Cert # 04222567 Effective juvenile supervision requires more than enforcing rules; it requires the ability to engage youth, caregivers, and community partners in ways that build trust, strengthen accountability, and support lasting behavior change.
This interactive course equips juvenile probation correctional officers and juvenile probation officers with practical, trauma-informed strategies to reduce resistance, improve communication, and increase meaningful family participation throughout the supervision process. Participants will learn how to apply procedural fairness, relationship-centered supervision, de-escalation techniques, culturally responsive engagement, Child and Family Team collaboration, and effective case-planning practices.
Through realistic scenarios, guided discussion, worksheets, and operational problem-solving exercises, staff will develop tools they can immediately use in the field, office, court, and multidisciplinary settings. The course helps agencies move beyond compliance-only supervision toward a collaborative model that improves family engagement, strengthens youth accountability, reduces conflict, supports safer decision-making, and promotes more effective juvenile probation outcomes.
Better engagement. Stronger families. Greater accountability. Safer outcomes.
why officers need the courseJuvenile probation officers and correctional officers need practical strategies to engage youth and caregivers, reduce resistance, improve communication, and strengthen accountability. This course helps officers build trust, de-escalate conflict, improve family participation, and support safer, more effective case outcomes.
This training directly supports the department’s operational goals by improving officer decision-making, field safety, documentation accuracy, and trauma-responsive supervision. Jason Dale’s courses align with STC requirements and provide immediately applicable skills that reduce liability, strengthen staff confidence, and improve outcomes with high-risk and vulnerable populations. His instruction is grounded in 25 years of field experience and meets the modern demands of community corrections, ensuring our staff receive practical, relevant, and evidence-based training that enhances both performance and public safety.
Professional Classroom Training for Law Enforcement & Supervisory Staff
Secure your seat for the upcoming PC 290 Supervision Conference. This in-person training is designed to enhance supervisory skills, compliance knowledge, and professional development within government and agency environments.
Registration is now open. Complete your payment to confirm your seat.
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The real-life experience and officer-focused delivery made the training credible and effective.
Wellness course
Because he did the same job, he gets it. His honesty and vulnerability is refreshing. He made me feel comfortable about not being comfortable.
Trauma course
The instructor has his own stories about his struggles in the career, about his family, kids, and job. The delivery felt like a veteran officer coaching other officers, and it clicked.
Family Domestic Violence
He teaches in a way that respects the job and the realities we face.
Leadership
Practical and extremely relevant. He gives steps we can apply in the field.
Gangs Course
Clear instruction with real case based examples that actually match what we see in the field.
(949) 923 - 1178
jason@ngts.us
